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FAQs


Who can use Reon?

Like any caffeine-based product, Reon is designed for healthy adults. They shouldn’t be taken by children or women who are pregnant or breast-feeding. The effect of caffeine varies from person to person. We recommend taking one sachet at a time and up to three sachets per day.

 

Does Reon contain preservatives, artificial flavourings or colourings?
Reon does not contain preservatives. The powders are individually wrapped and sealed in foil sachets to protect them from the environment. Once you open a sachet, please use the powder immediately. Reon contains both natural and artificial flavourings. It’s free from artificial colours.

 

Are Reon Powders suitable for vegetarians or vegans?
Yes, most of the raw materials in Reon are derived from plants and none contain animal products, which make them suitable for vegetarians and vegans. The full list of ingredients is also shown on the back of the pack, which you can read here.

 

Who makes Reon?
Reon is made by Fontem Ventures, a young, dynamic company involved in launching new lifestyle products. While our main focus is developing our own offerings, we also join forces with innovative entrepreneurs. Reon Energise Powder Shots is made in Germany.

 

What is the effect of Reon Energy Powder?
Reon Energy Powder energises and reduces tiredness with Vitamin B12 and it also contains 80 mg of Caffeine, which is about the same as a double espresso. A lot of caffeine and vitamin B12 can be readily absorbed while in the mouth, reaching the bloodstream quicker than if it would be digested in the stomach. It’s important to note though that Reon shouldn’t be used as a substitute for a varied and balanced diet and a healthy lifestyle.

 

How do I use Reon?
Reon powder is formulated to instantly dissolve on the tongue. Just pour the contents straight onto your tongue and let it melt.

 

How much caffeine is in a sachet of Reon Energy Powder?
Each sachet of Reon Powder contains 80mg of caffeine. That’s is roughly the same as a double espresso or a leading energy drink.

 

Why is caffeine used in foods and drinks?
Caffeine occurs naturally in many foods and drinks, such as coffee, tea and cocoa beans. It is also used to enhance the flavour of some manufactured foods and carbonated drinks, adding a slightly bitter taste. Caffeine is also added to various food supplements and energy drinks for its alerting and energising properties.

 

Is caffeine safe?
Regular consumption of caffeine is considered safe and as with anything, moderation is advised. The daily upper limits for caffeine consumption are under regular review by the European Commission and the Food Standards Agency. The European Food Information Council defines safe and moderate daily consumption limits as up to 300mg of caffeine a day.

 

Does Reon Energy Powder contain sugar?
There’s no sugar in Reon. As part of the flavouring, Reon Energy Powder uses a sweetener called steviol glyocosides, which is derived from leaves. Unlike other sugar substitutes, stevia derives from a plant. It is extracted from leaves and has no calories. All in all, each sachet of Reon contains just 3 calories. For more information, see International Sweeteners Association.

 

Does Reon cause an energy crash?
Reon contains no simple sugars, so it doesn’t cause the potential spike and drop in insulin levels. This lowers the risk of the energy or sugar ‘crash’ effect you get with many sugar-rich energy drinks and foods.

 

Can I use caffeine before or during sports and exercise?
Taken in sufficient quantities, caffeine can increase endurance and physical performance. Professional athletes can use caffeine as it is not a banned substance by the World Anti-Doping Agency (WADA). Scientific studies have shown that it does not promote dehydration or an imbalance in electrolytes. However, if you do sports, always stay well hydrated.

Reon SHOPPING FAQs

Where can I buy Reon Energise Powder Shots?
You can buy Reon online with free delivery to anywhere in the UK. Reon is brand new, so for the first few months, it will only be available in selected outlets. For a list of outlets, please see the Reon stockists’ page

Do I need an account to shop online?
No, guests are welcome to shop without setting up an account. All you need to do is enter a form of payment at checkout. However, registering an account will make checkout quicker next time.

How do I use a voucher or promotional code?
If you have a promotional code, simply enter the code in the voucher field in your shopping basket and click ‘Apply’. If you experience any difficulties, please contact the Reon customer service team by emailing info@myreon.com or calling 0800 031 9161 (free from a UK landline).

What forms of payment are accepted?
We accept Visa, MasterCard and PayPal payments. We won’t charge your credit card until your order has been shipped.

Who can register an account?
Reon is currently available in the UK online and anyone with a UK address is welcome to register. You can also create and save different delivery and billing addresses.

Is payment with credit cards safe?
All transactions on the Reon site are carried out through a secure server where your payment information is locked. We will never share your details with third parties or store credit card information on our site.

How do stop getting emails from Reon?
You can remove yourself from the email list by clicking on the unsubscribe link at the end of the last Reon email you received.

How do I create an account?
Simply click the ‘Your Account’ link at the top of any page. Fill in your details and make sure you enter passwords carefully. Learn more about account benefits here.

How can I update my account information?
To update your registered account information, sign in to your account with your email address and password. Now you can access your account information, edit your address book and view your order history.

How do I change the email address in my account?
Sign in to ‘Your Account’ with your registered email address and password. On the next page, you can access your account information and edit your email address.

I have forgotten my password.
If you've forgotten your Password, go to the login page, click on ‘Forgot password?’ and follow the instructions.


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